All Items are made to order. Please Allow 10 working days for production. Shipping times and delivery estimates vary depending on the destination and the specific piece's availability. Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number to track your order.
For more informations, please visit out Terms and Conditions Page

We have a 14-day return policy in accordance with EU regulations. You can return your item within 14 days of receipt, provided it is in its original, unworn condition and complete with all packaging. To initiate a return, please contact our customer service at info@elenadonati.eu

Finding the perfect fit is essential. You can use our international ring size chart below or follow our simple guide to measure your finger at home. If you're still unsure, please don't hesitate to contact us for a consultation.

• How to Measure Your Ring Size:
  For an accurate measurement, we recommend using a soft measuring tape or a piece of string. Wrap it snugly around the base of the intended finger, ensuring it can comfortably slide over the knuckle. Mark the point where the end meets, then measure the length in millimeters on a ruler—this is your circumference. Compare it with our ring size chart to find your perfect fit.

Yes, creating bespoke jewelry is a cornerstone of our philosophy. To discuss your unique idea and create a one-of-a-kind piece that tells your personal story, you can contact Elena Donati directly via our dedicated WhatsApp number.

Absolutely. Our ethics are as important as our aesthetics. All diamonds used in our jewelry are conflict-free and fully adhere to the Kimberley Process Certification Scheme (KPCS). This is an international initiative aimed at preventing the trade of "conflict diamonds" from financing rebel movements and undermining legitimate governments. It establishes a system of controls and certifications to ensure rough diamonds are not used to fund conflict.

Shipping Options:

• Standard Shipping: €7.90
• Insured Shipping: €11.90 (Provides coverage against loss or damage during transit)